Lorie Gannon | Coordinator
Responsibilities:
- Collaborate on the school board’s Commitment To Success Plan and set targets and priorities for business services
- Promote training and coaching services offered to businesses
- Increase our presence and visibility on our 3 territories (Laval, Laurentides and Lanaudière)
- Participate in the selection, supervision and evaluation of employees
- Supervise and support team members in developing their expertise and train them as needed
- Recruit the trainers and content experts required to carry out our training mandates
- Implement rules and processes for our department
- Develop strategic partnerships with local stakeholders
- Establish an action plan annually to ensure the growth of our service
Evie Karoubalis | Training consultant
Responsibilities :
- Act as the lead advisor for the development and positioning of training offerings focused on francization and basic skills (literacy, numeracy, digital skills)
- Conduct in-depth needs analyses with client organizations to identify workforce and leadership development priorities
- Identify required areas of expertise, source appropriate solutions, and develop tailored service proposals aligned with client objectives
- Plan, manage, and deliver training projects end-to-end, ensuring adherence to timelines, budgets, and expected outcomes
- Coordinate and mobilize internal and external stakeholders throughout project delivery
- Source, select, and onboard trainers and subject matter experts based on project needs and quality standards
- Ensure ongoing follow-ups with clients and trainers, and implement quality assurance measures to continuously improve service delivery
Stacey St-Jacques | Secretary
Responsibilities :
- Plan and coordinate training logistics
- Prepare and send invitations to participants and trainers
- Monitor attendance confirmations and manage cancellations, rescheduling, and substitutions
- Prepare training materials and documentation for trainers
- Collect, validate, and archive post-training documentation (attendance sheets, evaluations, certificates, satisfaction surveys)
- Process trainer and vendor invoices in accordance with established administrative and budgetary procedures
- Provide administrative support to training consultants and the coordinator
- Respond to client inquiries and ensure professional customer service for business clients
- Maintain and update databases, tracking tools, and internal management systems